Mulkko: organizing the facts of apartment water damage
An operations prototype designed to help residents, management offices and technicians share evidence, incident timelines and next verification steps.
The starting question
Before arguing about responsibility, can everyone work from the same account of the facts and the questions still to check?
Approach
Incident records, evidence, response procedures and expert-review steps are arranged in one workspace, keeping documentation separate from responsibility decisions.
Artifact and current status
The public pilot interface and incident-management menu were inspected. Example incidents and dashboard figures are not cited as real customer activity or verified service performance.
Limits and what is not verified
This does not establish field adoption or completed customer validation. It is not an automated insurance, compensation or legal-liability decision service, and does not replace professional judgment.